Presenters: Benedikt Kaleß (Software für Engagierte) & Detlev Sieber (Software für Engagierte)
CiviCRM is the tool of choice if you want to work with contact data in a digital souvereign environment. On the other side, introducing a CRM system is usually a change project for an organization. The tool should be well chosen. A decision for digital sovereignty, you also take on more responsibility! We want to give a basic introduction to CiviCRM, but also discuss what mistakes can be avoided during an implementation project and how to achieve success instead.